Returns & Exchanges

At Ridewave Bikes, we want to ensure you are completely satisfied with your gear, which is why we offer a 30-day hassle-free return policy on all unused bicycles and accessories. If your ride isn't the perfect fit, we are here to help you get back on the trail with the right equipment.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Gear

  Carefully pack your items in their original manufacturer packaging, ensuring all components, manuals, and tools are included.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.

• 4.
  Refund Processing

  Once our technicians inspect your return for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.